ModelOp, the leading AI Governance software for enterprises, is pleased to announce the appointment of Jennifer Ward as its new Vice President of Customer Success. Ward brings deep expertise in managing high-performance sales and customer success teams, people development, customer experience and organizational change management, further strengthening ModelOp’s leadership in helping enterprises accelerate and scale AI innovation, responsibly.
“Jennifer’s proven track record in enterprise customer success and her experience in the AI, technology and financial services sectors make her a critical addition to our leadership team,” said Pete Foley, CEO of ModelOp. “Her strategic vision and expertise will be instrumental as we continue to expand our AI governance platform to meet the evolving needs of enterprises.”
Ward joins ModelOp from Domo, Inc., an AI and Data Products Platform, where she successfully drove net revenue retention for a Strategic Enterprise portfolio as Director of Enterprise Customer Success. Previous positions include Global Head of Enterprise Clients at Toptal and more than a decade at Accenture in sales positions that included Managing Director. At ModelOp, she will be responsible for [specific focus areas such as strategy, customer engagement, product innovation, etc. – her job description?].
“I’m thrilled to join ModelOp at such a pivotal moment for AI governance,” said Ward. “Organizations are under increasing pressure to ensure compliance, manage risk, and drive business value from AI models. ModelOp doesn’t just understand AI governance - it defined the category, and I look forward to helping our customers navigate the complexities of transformation and scaling AI with confidence.”
ModelOp is trusted by Fortune 500 companies across industries, providing cutting-edge solutions for AI model governance, compliance, and operationalization. With Ward’s appointment, the company further accelerates its mission to help organizations better maximize the value of AI while maintaining transparency and regulatory compliance.
