
Jim Olsen, CTO of ModelOp, was featured in a recent PYMNTS article discussing the rise of AI engineering agents and their impact on IT operations.
In the article, Jim highlights a critical gap in AI’s capabilities—while these emerging technologies can automate certain coding tasks, they lack the ability to fully understand desired outcomes and design long-term, flexible solutions. He also underscores the ongoing need for skilled professionals in mid- to senior-level engineering roles, as AI is not yet equipped to replace human expertise in software development, data science, and data engineering.
As enterprises explore the potential of AI in IT, Jim’s insights serve as an important reminder that governance and oversight remain essential for ensuring AI’s effective and responsible adoption.